Why do we need to collaborate?
To achieve great, monumental things we have to work together effectively. All meaningful things are done in teams where instead of 24 hours in a day we collectively have thousands of hours.
What are you expected to do if you need help and advise?
How do we give positive feedback?
We give positive feedback in a public way.
How do we give negative feedback?
Negative feedback needs to be given in the smallest setting possible.
What’s the difference between negative feedback and disagreement?
The feedback is aimed towards helping the person improve or change something that could be done better in your opinion. Disagreement is sharing your opinion opposite to that of the receiver.
What’s the difference between negative feedback and negativity?
The difference between negativity and negative feedback is that negativity is not aimed to improve the person and is not actionable, while negative feedback is.
Where should disagreements be discussed?
In a public channel.
Where should negative feedback be discussed?
Ideally in a 1-on-1 call.
Who can you give negative feedback to in a group setting?
Why is it important to provide feedback as fast as possible?
We want to solve problems while they are small.
What channel in slack can you use to praise someone?
What should you think about when praising someone?
Help this person understand how they went above and beyond and why you felt it was important for the team member to be recognized.
How can you give feedback effectively? Write some important ingredients.
When providing feedback, always make it about the work itself; need to focus on the business impact and not the person. Making sure to provide at least one clear and recent example. If a person is going through a hard time in their personal life, then take that into account.
Is it ok to give feedback to the manager?
Is it ok to let the manager drive us off a cliff?
We can’t allow our managers to drive this company off a cliff.
Why is it important to get to know each other informally?
Moralis is an all-remote company and we use a lot of text-based communication.
What do we do at Moralis to make the informal meetings possible?
Get to know the team during our weekly FIKA Sessions on Thursdays.
What do we mean by “don’t pull rank”?
If you have to remind someone of the position you have in the company, you’re doing something wrong. Explain why you’re making the decision, and respect everyone irrespective of their function. This includes using the rank of another person to sell an idea or decision.
What do we mean when we “Assume Positive Intent”? In what situations do we do that?
We should always assume positive intent in our interactions with others, respecting their expertise and giving them grace in the face of what we might perceive as mistakes.
What is a straw man and what is a steel man?
Assume the points are presented in good faith and instead try to argue against the strongest version of your opponent’s position. We call this arguing against a “steel” position. When disagreeing, folks sometimes argue against the weakest points of an argument or an imaginary argument, that is the straw one.
When should you use the steel man?
A “steel” position should be against the absolute most effective version of your opponent’s position — potentially even more compelling than the one they presented.
What can you say about “saying sorry” at Moralis?
Saying sorry is not a sign of weakness but one of strength.
What do we mean by “no ego”?
Don’t defend a point to win an argument or double-down on a mistake. You are not your work; you don’t have to defend your point. You do have to search for the right answer with help from others.
What do we mean by “blameless problem solving”?
Investigate mistakes in a way that focuses on the situational aspects of a failure’s mechanism and the decision-making process that led to the failure, rather than cast blame on a person or team.
What do we mean by “short toes”?
People joining the company frequently say, “I don’t want to step on anyone’s toes.” At Moralis, we should be more accepting of people taking initiative in trying to improve things. As companies grow, their speed of decision-making goes down since there are more people involved.
What is the difference between collaboration and consensus?
When collaborating, it is always important to stay above radar and work transparently. We don’t have to wait for people to provide input, as Moralis believes in “permissionless innovation”.
Are you expected to ask peoples opinions always?
What is permissionless innovation?
you don’t need to involve people, but everyone can contribute.
What can you say about politics at Moralis?
We don’t want people to play politics at Moralis. We want people to be promoted based on their results. We do value collaboration, but that’s different than being promoted just because people like you.