I have signed up for the yearly professional subscription. Now I have not logged in a while and today got in and learned that I no longer have any access. Your automated assistance is no use. Please help and get back ASAP.
Hey @Nat-hathai, hope you are ok.
Please write to our amazing support team at [email protected]. I already notify them about your issue, they will be waiting for you to contact them so they can help you solve this ASAP! 
Carlos Z