What was a proposed alternative to Segwit?
increase the blocksize
What did Segwit solve more than just the scaling issue?
it allowed developers to work on a second layer protocol such as
lightning network
How is Segwit and the Lightning network connected?
without Segwit the Lightning network would not be possible
Are people, wallets and other services forced to use Segwit?
No in the time the article was written only 14% of wallets did support Segwit, but that was in 2018.